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Posted on: March 23, 2018 02:03 PM

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Coop and condo residents can be reimbursed for no heat and hot water in NY

According to NYS and NYC, coop and condo management are responsible to provide heat and hot water. However, if for some reason, heat or hot water is not provided due to third party such as ConEd, residents can be reimbursed for lack of such. NYC Housing Preservation Dept can be called via 311 and then get a ticket number for inspection. The first inspection allows HPD inspectors to call coop and condo management. If management doesn't cooperate, then a fine of $500 per day for lack of heat and hot water will be issued with summon to appear in court. The judge will then order to restore heat regardless of third parties again if ConEd doesn't do it on time and then send the bill to coop and condo management. Residents from shareholders to tenants can be reimbursed for lack of heat and hot water days. Apparently, management or board of coop and condo doesn't disclose this with residents but the state and city is clear no matter what heat and hot water must be provided by any means or reimburse. This includes staying in hotels during such crisis. If management or board of any coop or condo doesn't cooperate, they can report to NYS Attorney General at 1-800-771-7755 and make the complaint. This includes Glen Oaks Village Co-op where many residents are without heat or hot water.

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